Crew / Cashier — Southtowne

Hey you! Yes, YOU! Are you looking for a FUN and FAST-PACED work environment with competitive pay, extensive training, and perks like … lots of ice cream? Are you bright, outgoing, personable, and ready to go the extra mile to create the Ultimate Ice Cream Experience? Are you excited about working where your ideas matter, your growth is supported, and your days are filled with smiles and delicious treats?

If yes to all of the above, then Cold Stone Creamery wants YOU as our newest crew member!

Why Cold Stone Creamery?

At Cold Stone Creamery, we don't just make premium ice cream—we create a 10-minute vacation for our customers. We believe in fun, respect, and making every day a little sweeter. Here, your work is more than a job; it's a journey filled with new friendships, learning opportunities, and the joy of making someone's day brighter.

What you'll get

• Competitive Pay: Earn a sweet wage with opportunities for raises based on performance. Plus, weekly and bi-weekly tips to keep things even sweeter.
• Flexible Scheduling: We understand life is busy. Work with us to create a schedule that fits your needs—whether it's school, sports, or hobbies.
• Growth Opportunities: Dream of running or owning your own store? We promote from within and offer leadership and entrepreneurial training to help you succeed.
• Team Spirit: Be part of an energetic team that celebrates individual achievements and team success.

What you'll do

• Cash Handling: Accurately handle cash transactions, including making change, tracking coupons, and discounts. Master the POS system (cash register).
• Store Cleanliness: Maintain a clean store environment by cleaning equipment, sweeping floors, wiping tables, organizing the food service area, and removing trash. We handle the big jobs like mopping floors and cleaning bathrooms with a professional cleaning service.
• Customer Service: Deliver fast, friendly service. Welcome every customer within 3 seconds of entering the store, keep the service area stocked and tidy, and master the Cold Stone Signature Creations—because we don't just serve ice cream, we serve people.
• Food Safety: Follow all food safety procedures and use checklists to ensure every item we serve is safe and delicious. Conform to uniform and personal hygiene standards.
• Stock and Inventory: Conduct inventories, manage stock, and work in cold environments (walk-in freezer at 0°F and refrigerator at 35-38°F).
• Crafting Creations: Scoop correct portions of ice cream and prepare customer orders using precise portions of mix-ins. Ring up orders accurately to ensure no overcharges or undercharges.

What we're looking for

• Someone who loves interacting with people and making their day a little brighter.
• A team player who's all about creating a positive and inclusive environment.
• If you're creative, outgoing, and ready to jump into any task with a smile, we want you!

Whether this is your first job or you're an experienced team member ready to start your leadership journey, we're excited to train you to be the best. At Cold Stone Creamery, we're looking for the best to help us create the Ultimate Ice Cream Experience—one scoop at a time!